/* Identidade visual da JP (mesmos tokens do sistema consultor-tributario: app/lib/theme.ts).
   So tema claro, como no sistema da JP. */
:root {
  --bg: #F4EFE3;
  --card: #FBF8F1;
  --card-alt: #EDE6D2;
  --ink: #1A2332;
  --ink-soft: #3D4759;
  --muted: #7A8294;
  --border: #DDD2B6;
  --border-soft: #E8DEC4;
  --accent: #847441;
  --accent-bright: #A38C50;
  --accent-soft: #ECE5CE;
  --warn: #9C4221;
  --warn-soft: #F2DDD0;
  --gold: #B7791F;
  --gold-soft: #F2E5C7;
  --coral: #C2563A;   --coral-soft: #F8DDD2;
  --forest: #2D6A4F;  --forest-soft: #D6E8DC;
  --teal: #2C6E6B;    --teal-soft: #D2E8E7;
  --blue: #4A6491;    --blue-soft: #DCE2EE;
  --indigo: #553F8C;  --indigo-soft: #E4DEF0;
  --radius: 10px;
  --f-display: 'Instrument Serif', Georgia, serif;
  --f-body: 'DM Sans', system-ui, sans-serif;
  --f-mono: 'JetBrains Mono', ui-monospace, monospace;
  color-scheme: light;
}

* { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
body {
  margin: 0;
  background: var(--bg);
  color: var(--ink);
  font: 14px/1.5 var(--f-body);
  -webkit-font-smoothing: antialiased;
}
.paper-noise {
  background-image: radial-gradient(rgba(31, 27, 22, 0.025) 1px, transparent 1px);
  background-size: 4px 4px;
}
button, input, select { font: inherit; color: inherit; }
:focus-visible { outline: 2px solid var(--accent); outline-offset: 2px; }
[hidden] { display: none !important; }
.mono { font-family: var(--f-mono); }
.muted { color: var(--muted); }
.sr-only { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }

@keyframes fadeIn { from { opacity: 0; transform: translateY(4px); } to { opacity: 1; transform: none; } }
.anim-in { animation: fadeIn .35s ease-out both; }
@media (prefers-reduced-motion: reduce) { *, *::before, *::after { animation: none !important; transition: none !important; } }

/* ---------- Botoes e campos ---------- */
.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 6px;
  border: 1px solid var(--border); background: var(--card); color: var(--ink);
  border-radius: 8px; padding: 8px 14px; font-weight: 500; cursor: pointer;
  transition: background .15s, border-color .15s;
}
.btn:hover { background: var(--card-alt); }
.btn:disabled { opacity: .55; cursor: not-allowed; }
.btn-primary { background: var(--ink); border-color: var(--ink); color: #fff; }
.btn-primary:hover { background: var(--ink-soft); }
.btn-ghost { background: transparent; border-color: transparent; color: var(--muted); }
.btn-ghost:hover { background: var(--card-alt); color: var(--ink); }
.btn-sm { padding: 5px 10px; font-size: 13px; }
.icon { width: 16px; height: 16px; flex: none; }

.field { display: grid; gap: 6px; }
.field > span { font-size: 12px; font-weight: 600; color: var(--ink-soft); }
.input, .select {
  width: 100%; min-width: 0; background: var(--card); border: 1px solid var(--border);
  border-radius: 8px; padding: 9px 12px; transition: border-color .15s, box-shadow .15s;
}
.input:focus, .select:focus { outline: none; border-color: var(--accent); box-shadow: 0 0 0 3px var(--accent-soft); }

/* ---------- Marca ---------- */
.brand { display: flex; align-items: center; gap: 12px; min-width: 0; }
.brand img { height: 34px; width: auto; flex: none; }
.brand-name { font: 400 22px/1.05 var(--f-display); letter-spacing: -.01em; margin: 0; white-space: nowrap; }
.brand-sub { font-size: 10.5px; letter-spacing: .2em; text-transform: uppercase; color: var(--accent); font-weight: 700; margin: 2px 0 0; }

/* ---------- Login ---------- */
.login-page { min-height: 100vh; display: grid; place-items: center; padding: 32px 16px; }
.login-card {
  width: 100%; max-width: 400px; background: var(--card); border: 1px solid var(--border);
  border-top: 4px solid var(--accent); border-radius: 14px; padding: 36px 32px 28px;
  box-shadow: 0 10px 30px rgba(26, 35, 50, .06);
}
.login-head { text-align: center; margin-bottom: 28px; }
.login-head img { height: 64px; width: auto; margin-bottom: 14px; }
.login-head h1 { font: 400 30px/1.1 var(--f-display); margin: 0; letter-spacing: -.01em; }
.login-head p { margin: 6px 0 0; }
.login-form { display: grid; gap: 16px; }
.login-form > .btn { width: 100%; padding: 11px 14px; margin-top: 4px; }
.pass-wrap { position: relative; }
.pass-wrap .input { padding-right: 44px; }
.pass-toggle { position: absolute; right: 4px; top: 50%; transform: translateY(-50%); padding: 6px 8px; }
.alert {
  border-radius: 8px; padding: 10px 12px; font-size: 13px;
  background: var(--warn-soft); color: var(--warn); border: 1px solid #E7C3B0;
}
.login-foot { text-align: center; font-size: 12px; color: var(--muted); margin-top: 22px; }

/* ---------- Layout do painel ---------- */
.topbar { position: sticky; top: 0; z-index: 20; background: rgba(244, 239, 227, .92); backdrop-filter: blur(6px); border-bottom: 1px solid var(--border); }
.topbar-in { max-width: 1280px; margin: 0 auto; padding: 12px 16px; display: flex; align-items: center; justify-content: space-between; gap: 16px; }
.topbar-right { display: flex; align-items: center; gap: 10px; }
.user-chip { display: flex; align-items: center; gap: 8px; font-size: 13px; color: var(--ink-soft); }
.avatar { width: 28px; height: 28px; border-radius: 999px; background: var(--accent-soft); color: var(--accent); display: grid; place-items: center; font-weight: 700; font-size: 12px; text-transform: uppercase; }
.wrap { max-width: 1280px; margin: 0 auto; padding: 24px 16px 56px; display: grid; gap: 20px; }

.page-head { display: flex; align-items: flex-end; justify-content: space-between; gap: 12px; flex-wrap: wrap; }
.page-head h1 { font: 400 34px/1.05 var(--f-display); margin: 0; letter-spacing: -.01em; }
.page-head p { margin: 4px 0 0; color: var(--muted); }
.refresh { display: flex; align-items: center; gap: 8px; font-size: 12.5px; color: var(--muted); }
.live-dot { width: 8px; height: 8px; border-radius: 999px; background: var(--forest); box-shadow: 0 0 0 3px var(--forest-soft); }

/* KPI no mesmo padrao do KpiTile do sistema da JP */
.kpis { display: grid; grid-template-columns: repeat(auto-fit, minmax(170px, 1fr)); gap: 12px; }
.kpi {
  position: relative; overflow: hidden; text-align: left; cursor: pointer;
  background: var(--card); border: 1px solid var(--border); border-top: 4px solid var(--c, var(--accent));
  border-radius: var(--radius); padding: 14px 16px; transition: box-shadow .15s, transform .15s;
}
.kpi:hover { box-shadow: 0 6px 18px rgba(26, 35, 50, .08); }
.kpi[aria-pressed="true"] { box-shadow: 0 0 0 2px var(--c, var(--accent)); }
.kpi::after {
  content: ""; position: absolute; top: -15px; right: -15px; width: 70px; height: 70px;
  background: radial-gradient(circle, var(--cs, var(--accent-soft)), transparent 70%); opacity: .7;
}
.kpi-label { font-size: 10px; letter-spacing: .14em; text-transform: uppercase; font-weight: 700; color: var(--c, var(--accent)); margin: 0; }
.kpi-value { font: 400 32px/1.1 var(--f-display); margin: 4px 0 0; font-variant-numeric: tabular-nums; }
.kpi-hint { font-size: 11.5px; color: var(--muted); margin: 2px 0 0; }
.c-olive { --c: var(--accent); --cs: var(--accent-soft); }
.c-teal { --c: var(--teal); --cs: var(--teal-soft); }
.c-gold { --c: var(--gold); --cs: var(--gold-soft); }
.c-coral { --c: var(--coral); --cs: var(--coral-soft); }
.c-warn { --c: var(--warn); --cs: var(--warn-soft); }

/* Filtros */
.card { background: var(--card); border: 1px solid var(--border); border-radius: var(--radius); }
.filters { padding: 14px; display: grid; grid-template-columns: minmax(220px, 2fr) repeat(4, minmax(140px, 1fr)) auto; gap: 10px; align-items: end; }
.search-box { position: relative; }
.search-box .icon { position: absolute; left: 11px; top: 50%; transform: translateY(-50%); color: var(--muted); pointer-events: none; }
.search-box .input { padding-left: 34px; }
@media (max-width: 1060px) { .filters { grid-template-columns: repeat(2, minmax(0, 1fr)); } .filters .search { grid-column: 1 / -1; } }
@media (max-width: 520px) { .filters #clearBtn { grid-column: 1 / -1; } }

/* Tabela */
.table-card { overflow: hidden; }
.table-scroll { overflow-x: auto; }
table { width: 100%; border-collapse: collapse; font-size: 13.5px; }
thead th {
  text-align: left; font-size: 10.5px; letter-spacing: .12em; text-transform: uppercase; font-weight: 700;
  color: var(--muted); padding: 11px 14px; background: var(--card-alt); border-bottom: 1px solid var(--border); white-space: nowrap;
}
tbody td { padding: 12px 14px; border-bottom: 1px solid var(--border-soft); vertical-align: middle; }
tbody tr:last-child td { border-bottom: none; }
tbody tr.row { cursor: pointer; transition: background .12s; }
tbody tr.row:hover td, tbody tr.row:focus-visible td { background: var(--accent-soft); }
tbody tr.row:focus-visible { outline: 2px solid var(--accent); outline-offset: -2px; }
tbody tr.row.is-open td { background: var(--accent-soft); }
.cell-code { font-family: var(--f-mono); font-size: 12.5px; font-weight: 500; white-space: nowrap; }
.cell-when { white-space: nowrap; }
.cell-when small, .cell-client small { display: block; color: var(--muted); font-size: 12px; }
.cell-client strong { font-weight: 600; }
.cell-subject { max-width: 340px; color: var(--ink-soft); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.empty { text-align: center; padding: 48px 16px; color: var(--muted); }
.empty strong { display: block; font: 400 22px var(--f-display); color: var(--ink); margin-bottom: 4px; }
.pager { display: flex; align-items: center; justify-content: space-between; gap: 10px; padding: 10px 14px; border-top: 1px solid var(--border); font-size: 13px; color: var(--muted); }
.pager-btns { display: flex; gap: 6px; }
.skeleton td { color: transparent; }
.skeleton td span { display: block; height: 12px; border-radius: 6px; background: linear-gradient(90deg, var(--card-alt), var(--border-soft), var(--card-alt)); }

/* Badges */
.badge {
  display: inline-flex; align-items: center; gap: 6px; white-space: nowrap;
  font-size: 12px; font-weight: 600; padding: 3px 10px; border-radius: 999px;
  color: var(--c, var(--ink-soft)); background: var(--cs, var(--card-alt));
}
.badge::before { content: ""; width: 6px; height: 6px; border-radius: 999px; background: currentColor; }
.s-IN_PROGRESS { --c: var(--teal); --cs: var(--teal-soft); }
.s-TRANSFER_REQUESTED { --c: var(--coral); --cs: var(--coral-soft); }
.s-CALLBACK_REQUESTED { --c: var(--gold); --cs: var(--gold-soft); }
.s-RESOLVED { --c: var(--forest); --cs: var(--forest-soft); }
.s-FORWARDED { --c: var(--indigo); --cs: var(--indigo-soft); }
.s-CALL_ENDED { --c: var(--muted); --cs: var(--card-alt); }
.p-CRITICAL { --c: var(--warn); --cs: var(--warn-soft); }
.p-HIGH { --c: var(--gold); --cs: var(--gold-soft); }
.p-NORMAL { --c: var(--blue); --cs: var(--blue-soft); }
.p-LOW { --c: var(--muted); --cs: var(--card-alt); }

/* Painel lateral de detalhe */
.scrim { position: fixed; inset: 0; background: rgba(26, 35, 50, .28); z-index: 40; }
.drawer {
  position: fixed; top: 0; right: 0; bottom: 0; z-index: 50; width: min(560px, 100vw);
  background: var(--bg); border-left: 1px solid var(--border); box-shadow: -12px 0 40px rgba(26, 35, 50, .12);
  display: flex; flex-direction: column;
}
.drawer-head { padding: 18px 20px 14px; border-bottom: 1px solid var(--border); background: var(--card); display: grid; gap: 10px; }
.drawer-title { display: flex; align-items: center; justify-content: space-between; gap: 10px; }
.drawer-title h2 { font: 400 26px/1.1 var(--f-display); margin: 0; }
.drawer-title .mono { font-size: 13px; color: var(--muted); }
.drawer-actions { display: flex; gap: 6px; }
.badges { display: flex; gap: 6px; flex-wrap: wrap; }
.drawer-body { overflow-y: auto; padding: 18px 20px 32px; display: grid; gap: 18px; align-content: start; }
.section-title { font-size: 10.5px; letter-spacing: .14em; text-transform: uppercase; font-weight: 700; color: var(--accent); margin: 0 0 8px; }
.meta { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 1px; background: var(--border-soft); border: 1px solid var(--border); border-radius: var(--radius); overflow: hidden; margin: 0; }
.meta div { background: var(--card); padding: 10px 12px; min-width: 0; }
.meta dt { font-size: 11px; color: var(--muted); }
.meta dd { margin: 2px 0 0; font-weight: 500; overflow-wrap: anywhere; }
@media (max-width: 460px) { .meta { grid-template-columns: 1fr; } }
.note { background: var(--card); border: 1px solid var(--border); border-left: 3px solid var(--c, var(--accent)); border-radius: 8px; padding: 12px 14px; white-space: pre-wrap; }
.transcript { display: grid; gap: 10px; }
.msg { max-width: 88%; display: grid; gap: 3px; }
.msg-who { font-size: 11px; color: var(--muted); }
.msg-text { padding: 10px 13px; border-radius: 12px; white-space: pre-wrap; overflow-wrap: anywhere; }
.msg.assistant { justify-self: start; }
.msg.assistant .msg-text { background: var(--card); border: 1px solid var(--border); border-top-left-radius: 4px; }
.msg.user { justify-self: end; text-align: right; }
.msg.user .msg-text { background: var(--ink); color: #fff; border-top-right-radius: 4px; text-align: left; }
.msg.system { justify-self: center; text-align: center; font-size: 12px; color: var(--muted); }

.toast {
  position: fixed; left: 50%; bottom: 20px; transform: translateX(-50%); z-index: 60;
  background: var(--ink); color: #fff; padding: 9px 16px; border-radius: 999px; font-size: 13px;
}

/* Celular: cada protocolo vira um cartao (o setor continua no filtro e no detalhe). */
@media (max-width: 720px) {
  thead { display: none; }
  table, tbody { display: block; }
  tbody tr { display: block; border-bottom: 1px solid var(--border-soft); }
  tbody tr:last-child { border-bottom: none; }
  tbody td { display: block; border: none; padding: 0; }
  tbody tr.row {
    display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 6px 12px; padding: 14px;
    grid-template-areas: "code when" "client client" "subject subject" "prio status";
  }
  tbody tr.row td { background: transparent !important; }
  tbody tr.row:hover, tbody tr.row.is-open { background: var(--accent-soft); }
  .cell-code { grid-area: code; align-self: center; }
  .cell-when { grid-area: when; text-align: right; font-size: 12px; color: var(--muted); }
  .cell-when small { display: inline; margin-left: 4px; }
  .cell-client { grid-area: client; }
  .cell-client small { display: inline; }
  .cell-client small::before { content: " · "; }
  .cell-sector { display: none !important; }
  .cell-subject { grid-area: subject; max-width: none; white-space: normal; }
  .cell-prio { grid-area: prio; }
  .cell-status { grid-area: status; justify-self: end; }
  tbody tr.skeleton { display: grid; gap: 8px; padding: 14px; }
}

@media (max-width: 640px) {
  .brand-name { font-size: 18px; }
  .user-chip span { display: none; }
  .page-head h1 { font-size: 28px; }
  .hide-sm { display: none; }
}

/* ---------- Navegacao entre paginas do painel ---------- */
.topbar-left { display: flex; align-items: center; gap: 22px; min-width: 0; }
.nav { display: flex; gap: 2px; background: var(--card-alt); border: 1px solid var(--border); border-radius: 9px; padding: 3px; }
.nav a { padding: 5px 12px; border-radius: 6px; color: var(--ink-soft); text-decoration: none; font-size: 13px; font-weight: 600; white-space: nowrap; }
.nav a:hover { color: var(--ink); }
.nav a[aria-current="page"] { background: var(--card); color: var(--ink); box-shadow: 0 1px 2px rgba(26, 35, 50, .08); }
@media (max-width: 900px) { .topbar-in { flex-wrap: wrap; } .topbar-left { gap: 12px; } }
@media (max-width: 640px) { .topbar-left .brand div { display: none; } }

/* ---------- Notas fiscais ---------- */
.c-forest { --c: var(--forest); --cs: var(--forest-soft); }
.c-blue { --c: var(--blue); --cs: var(--blue-soft); }
.s-RASCUNHO { --c: var(--muted); --cs: var(--card-alt); }
.s-ENVIADA { --c: var(--teal); --cs: var(--teal-soft); }
.s-AUTORIZADA { --c: var(--forest); --cs: var(--forest-soft); }
.s-REJEITADA { --c: var(--warn); --cs: var(--warn-soft); }
.s-CANCELADA { --c: var(--muted); --cs: var(--card-alt); }
.o-integracao { --c: var(--indigo); --cs: var(--indigo-soft); }
.o-recorrencia { --c: var(--gold); --cs: var(--gold-soft); }
.o-simplificada, .o-api { --c: var(--blue); --cs: var(--blue-soft); }
.env-chip { font-size: 11px; font-weight: 700; letter-spacing: .08em; text-transform: uppercase; padding: 3px 9px; border-radius: 999px; background: var(--gold-soft); color: var(--gold); }
.env-chip.prod { background: var(--forest-soft); color: var(--forest); }

.attention { padding: 16px; display: grid; gap: 12px; }
.attention-head { display: flex; align-items: center; justify-content: space-between; gap: 10px; }
.attention-head h2 { font: 400 22px/1.1 var(--f-display); margin: 0; }
.attention-ok { display: flex; align-items: center; gap: 10px; color: var(--forest); font-weight: 600; }
.attention-ok::before { content: ""; width: 10px; height: 10px; border-radius: 999px; background: var(--forest); box-shadow: 0 0 0 4px var(--forest-soft); }
.alert-list { display: grid; gap: 8px; margin: 0; padding: 0; list-style: none; }
.alert-item {
  display: grid; grid-template-columns: auto minmax(0, 1fr) auto; gap: 4px 12px; align-items: center;
  padding: 10px 12px; border: 1px solid var(--border); border-left: 3px solid var(--c, var(--warn)); border-radius: 8px; background: var(--bg);
}
.alert-item.is-link { cursor: pointer; }
.alert-item.is-link:hover { background: var(--accent-soft); }
.alert-tag { font-size: 10px; letter-spacing: .12em; text-transform: uppercase; font-weight: 700; color: var(--c, var(--warn)); white-space: nowrap; }
.alert-main { min-width: 0; }
.alert-main strong { display: block; font-weight: 600; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.alert-main small { display: block; color: var(--muted); font-size: 12.5px; overflow-wrap: anywhere; }
.alert-side { font-size: 12px; color: var(--muted); white-space: nowrap; }
@media (max-width: 560px) { .alert-item { grid-template-columns: minmax(0, 1fr); } .alert-side { white-space: normal; } }

.view { display: grid; gap: 20px; }
.tabs { display: flex; gap: 4px; border-bottom: 1px solid var(--border); }
.tabs button { background: none; border: none; border-bottom: 2px solid transparent; padding: 8px 12px; font-weight: 600; color: var(--muted); cursor: pointer; margin-bottom: -1px; }
.tabs button[aria-selected="true"] { color: var(--ink); border-bottom-color: var(--accent); }
.tabs .count { font-size: 11px; background: var(--card-alt); border-radius: 999px; padding: 1px 7px; margin-left: 4px; }

.filters.nf { grid-template-columns: minmax(220px, 2fr) minmax(160px, 1.3fr) repeat(3, minmax(130px, 1fr)) auto; }
@media (max-width: 1060px) { .filters.nf { grid-template-columns: repeat(2, minmax(0, 1fr)); } }
.cell-num { text-align: right; font-variant-numeric: tabular-nums; white-space: nowrap; }
.pend { display: flex; flex-wrap: wrap; gap: 4px; }
.pend .badge { --c: var(--warn); --cs: var(--warn-soft); font-weight: 500; }
.ok-text { color: var(--forest); font-weight: 600; font-size: 12.5px; }
.verif { display: flex; align-items: center; flex-wrap: wrap; gap: 4px 8px; margin-top: 6px; font-size: 12px; }
.verif .btn { padding: 2px 8px; font-size: 12px; }

td.e-info { display: none; }
.actions-row { display: flex; flex-wrap: wrap; gap: 8px; }
.timeline { list-style: none; margin: 0; padding: 0; display: grid; gap: 0; }
.timeline li { position: relative; padding: 0 0 12px 18px; }
.timeline li::before { content: ""; position: absolute; left: 4px; top: 6px; width: 7px; height: 7px; border-radius: 999px; background: var(--accent); }
.timeline li::after { content: ""; position: absolute; left: 7px; top: 15px; bottom: 0; width: 1px; background: var(--border); }
.timeline li:last-child::after { display: none; }
.timeline small { display: block; color: var(--muted); font-size: 12px; }
.cancel-form { display: grid; gap: 10px; padding: 12px; border: 1px solid var(--border); border-radius: 8px; background: var(--card); }
.cancel-form textarea { min-height: 70px; resize: vertical; }
.motivos { margin: 0; padding-left: 18px; display: grid; gap: 4px; }
.motivos code { font-family: var(--f-mono); font-size: 12px; color: var(--warn); }

@media (max-width: 720px) {
  tbody tr.row.nf-row { grid-template-areas: "when status" "client client" "empresa empresa" "valor origem"; }
  .nf-row .c-when { grid-area: when; font-size: 12px; color: var(--muted); }
  .nf-row .c-tomador { grid-area: client; }
  .nf-row .c-empresa { grid-area: empresa; color: var(--muted); font-size: 12.5px; }
  .nf-row .c-valor { grid-area: valor; text-align: left; font-weight: 600; }
  .nf-row .c-origem { grid-area: origem; justify-self: end; }
  .nf-row .c-status { grid-area: status; justify-self: end; }
  .nf-row .c-numero { display: none !important; }
  tbody tr.row.emp-row { grid-template-areas: "nome nome" "pend pend" "info info"; }
  .emp-row .e-nome { grid-area: nome; }
  .emp-row .e-pend { grid-area: pend; }
  .emp-row .e-info { grid-area: info; color: var(--muted); font-size: 12.5px; display: block !important; }
  .emp-row .e-hide { display: none !important; }
}